What is

Emergency Triage

Every day, Emergency Departments encounter a rising influx of patients grappling with a diverse array of issues, ranging from minor ailments and injuries to severe trauma and life-threatening conditions. To ensure patient safety, it is imperative that patients be attended to based on clinical priority rather than the order of arrival.

In its early stages, Emergency Department triage relied more on intuition than methodology. Instead of being grounded in clinical evidence, it leaned on practitioners’ personal experience and clinical judgment, resulting in a lack of consistency and auditability. The adoption of the Manchester Triage System ensures a standardized approach to patient assessment and prioritization, facilitating robust audit processes and enhancing patient safety.

The Manchester Triage System serves as a clinical risk management tool employed by healthcare professionals worldwide to effectively navigate patient flow when clinical demand surpasses available capacity. It is a professional, expert system, with the recommendation that the most experienced personnel in the department utilize it.

It is noteworthy that the Manchester Triage System (MTS) was developed exclusively for registered Health Care Professionals due to the clinical skills and knowledge required for triage assessments. MTG does not endorse organizations permitting the use of MTS by non-HCP staff. In the event of medical negligence proceedings where the court requests evidence, MTG will issue a letter to this effect.


  1. Consistent Triage Process: The Manchester Triage System ensures a consistent and standardized approach to patient assessment and prioritization. This consistency helps in providing a fair and objective triage process across different cases and healthcare professionals.

  2. Clinical Evidence-Based Triage: Unlike early intuitive triage methods, the Manchester Triage System is based on clinical evidence and best practices. This evidence-based approach enhances the accuracy and reliability of the triage process, leading to better patient outcomes.

  3. Robust Audit Capability: The use of the Manchester Triage System allows for a robust audit of the triage process. This means that healthcare facilities can review and evaluate the effectiveness of their triage procedures, identify areas for improvement, and enhance overall patient care and safety.

  4. Enhanced Patient Safety: By prioritizing patients based on clinical need rather than order of arrival, the Manchester Triage System contributes to improved patient safety. Patients with more urgent medical conditions receive timely attention, potentially saving lives and preventing complications.

  5. Global Applicability: The Manchester Triage System is widely recognized and utilized by healthcare professionals globally. Its standardized nature makes it adaptable to different healthcare settings, ensuring a common language and approach to triage worldwide.

  6. Professional Utilization: The system emphasizes that the most experienced personnel in the emergency department should be using it. This ensures that the triage process is conducted by skilled and knowledgeable healthcare professionals, further enhancing the reliability of the system.

  7. Risk Management Tool: The Manchester Triage System serves as a valuable clinical risk management tool. It assists healthcare professionals in managing patient flow effectively, especially in situations where the demand for clinical services exceeds the available capacity.

  8. Exclusivity for Registered Health Care Professionals: Limiting the use of the Manchester Triage System to registered Health Care Professionals ensures that those conducting triage assessments possess the necessary clinical skills and knowledge, maintaining a high standard of care.

  9. Legal Compliance: The Manchester Triage Group (MTG) clearly communicates its stance against allowing non-healthcare professionals to use the system. This adherence to professional standards helps healthcare organizations comply with legal requirements and mitigate potential legal risks.

  10. Documentation for Legal Proceedings: In the event of medical negligence proceedings, MTG provides a letter indicating that the Manchester Triage System is designed for registered Health Care Professionals. This documentation can be crucial in legal situations, offering clarity on the professional requirements associated with using the system.

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Join the ranks of healthcare professionals globally who prioritize standardized, evidence-based triage for improved patient outcomes.